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FAQs
FAQs
Can't find the answer to your question here? Check out our What to Expect section under the Clients tab or call us at 603-579-0500.  

  • Where are you located?

    We are located at 60 Main Street in the old Telegraph Building in Nashua, New Hampshire. We're right next to the Nashua River, directly across from Peddler's Daughter (formerly Goodales). Park in the back of our building (avoid the Main Street parking mess!) and come through the double glass doors - you'll see our sign right there. We offer meter-free parking and easy-access ramps throughout. For specific directions, click directions.

  • I have a child with special needs. Can you photograph him/her?

    We have photographed many, many babies and children with special needs. We NEVER force a child to do anything that he or she is not capable of, or should not be doing. We can always adjust, eliminate or substitute a pose to accommodate the special needs of any child. We do encourage you to talk to us about your child before the session so that we can be fully prepared and ensure a safe and happy experience for everyone.

  • How much will it cost?

    For answers to many of your pricing questions, visit our Investment Guide or contact us if you need additional information.

  • What kind of payment terms do you offer?

    We offer interest-free financing for most portrait purchases. If you have other needs, please just talk to us. We want you to take home the portraits and portrait products that you love and we'll craft a payment plan that will fit your budget. For more information about our payment options, contact us.

  • Do you offer consultations?

    Absolutely! Consultations are no charge and no obligation. We strongly suggest them if you are scheduling a family session. Contact us if you would like to arrange one.

  • What kind of products do you offer? I like new and different...

    We are literally on the cutting edge when it comes to our product offerings. Whether you are interested in gift sized or mini portraits, wall art, desk pieces or albums, something for you or something to give away as a gift – we have something for you. Everything from desk folios and parent brag books to custom wall collages, gallery wrapped canvases, digital effects such as fairy dust and selective coloring, custom framing, baby albums, multimedia slideshows, custom birth announcements and holiday cards and coffee table artbooks just to name a few of our many products. You’ll see a number of samples in our studio and we’ll be able to show you almost anything you may want to see with your specific images at your viewing session with our state-of-the-art projection system. For additional information, visit our Investment Guide or contact us.

  • I have twins or I have triplets. Can you photograph them? Can I get pictures of them together?

    Yes, yes & yes! We love multiples. We do everything we can to move things along as quickly and smoothly as possible. We have photographed hundreds of multiples and we have a system. We always work to get great photographs of each child separately and both/all of them together. Our clients are usually amazed that things go as smoothly as they do. And, we offer portrait packages that we’ve created especially for you!

  • Have you been doing this for a while?

    I’ve been photographing for over 10 years and we plan to be around for a long, long time. I have photographed literally thousands of babies and children over the years and plan to keep doing it for many more—it’s what I was meant to do!

  • What age is best for a newborn session?

    Ideally we like the babies to be 3-14 days but babies up to 6 weeks are considered newborns. For more information about our Baby's First Year program, click here.
     

  • Do you take credit cards?

    Yes, we take Visa, Mastercard and Discover. We also take cash and personal checks and we offer interest-free payment plans.

  • How far in advance should we book?

    Normally our calendar is full 2-3 weeks in advance, except Saturdays which are often booked 2-3 months in advance. This varies from season to season, month to month. Please give us a call to find out what dates and times we have available.

    If you are booking a newborn session, we love to schedule your before your baby is 2 weeks old. I joke with my moms and tell them that when they are in the hospital call you mom first and me second. I'm only half kidding. I can't tell how much little newborns change, almost every day. So we want to capture them when they are as tiny and new as possible!

  • How do we contact you?

    You can call us at (603) 579-0500. Tracy will probably answer the phone and she will love nothing better than to chat with you! Or us our form to contact us electronically

  • Do you offer black and white photography?

    We photograph in color but we can convert any color image to black and white or any duo tone, such as sepia.

  • How many poses do you take?

    We take as many as necessary depending on the session to give you what you truly deserve – incredible photographs! You will always have more than enough to choose from. In fact, I almost ALWAYS hear that there were too many good images – which I think is a great problem to have!

  • What if my baby/child fusses during a session?

    Well, a lot of babies and quite a few small children fuss from time to time because that's one of the ways they use to communicate. For newborns, because they are unpredictable, we schedule plenty of time – to feed and comfort the baby if necessary. For babies 3 months and older, if they are well and fed have a clean diaper that goes a long way. Same for small children. If none of that helps, we have other tricks up our sleeves. And, if all else fails we will reschedule if we have to - that's certainly not anyone’s first choice but isn’t it nice to know that if your child is having an ‘off’ day you don’t need to worry about it?

  • What should I bring to my session?

    Check out our preparation tips here: Session Preparation.

  • My baby hasn't been born yet. Should I wait to set up a newborn session?

    Don’t Wait! Sign up right away – at the very least we’ll make sure that we reserve a spot for you in the month that you’re due. And, if you’re interested in maternity portraits we’ve got a great deal for you - half off your maternity session when you purchase Baby's First Year at the same time!

  • When are you open?

    For photo, viewing and consultation appointments: Tuesday 10am-7pm and Wednesday, Friday and Saturday from 10am-5pm. All photo, viewing and consultation sessions are by appointment only.

    For pickups we are open Tuesday through Saturday 10am-5pm. 

    Monday is an office day and our schedule is often flexible so if you need to stop by on Mondays, it's best to call in advance. 

    We are closed on Sundays.